Accessibility Statement

transact Elektronische Zahlungssysteme GmbH is committed to making its websites and mobile applications accessible, in accordance with Regulation on the German Accessibility Improvement Act and the German Accessibility Improvement Act.

This accessibility statement applies to greenpay card Website (https://greenpaycard.eu/) and App (App version: 1.1.38).

Compliance status

This website and app are partially compliant with WCAG 2.2. level AA, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reason(s):

1.1.1 Non-text Content:
For some pictures and graphics, sufficient alternative texts are not yet available.

1.3.1 Info and Relationships:
Some content, such as tables, lists or forms, may not be structured in a way that allows assistive technologies such as screen readers to reliably recognize that content.

1.3.2 Meaningful Sequence:
Some content, such as tables, lists or forms, may not be structured in a way that allows assistive technologies to present this content in the proper order.

1.3.3 Sensory Characteristics
Some content instructions might be described by their form and/or position rather than by their name, rendering such content less accessible to some users with disabilities.

1.4.3 Contrast (Minimum):
Some texts and background combinations do not provide sufficient contrast.

1.4.4 Resize Text
Enlarging text may result in loss of content and/or functionality or require the use of assistive technology.

1.4.12 Text Spacing
For content implemented using markup languages, changes to text style properties may result in loss of content or functionality.

2.1.1 Keyboard:
Some content and controls are not fully accessible using only the keyboard.

2.1.2 No Keyboard Trap
Some parts of our website are difficult to use only with a keyboard.

2.4.1 Bypass Blocks:
The possibility to skip repeating content, e.g., via a skip to main content button, has not yet been integrated.

2.4.2 Page Titled
Not all pages have a title describing their topic or purpose yet.

2.4.3 Focus Order
Some pages have not yet been optimized in terms of focus order. This might lead to less predictable content navigation when using assistive technologies.

2.4.4 Link Purpose (In Context):
The function and/or purpose of individual links is not always apparent from the link text or the surrounding context.

2.4.6 Headings and Labels:
Some headings and labels are not fully descriptive regarding the contained information.

2.5.3 Label in Name
Not all control elements are currently implemented in such a way that the visible text matches the accessible name.

2.5.8 Target Size (Minimum):
Some buttons and clickable areas on our website are not yet large enough to be easily hit with a finger or mouse.

3.2.1 On Focus
Some interactive elements are not yet optimized for the use of assistive technologies. This may result in a change in the content or layout of the website.

3.2.2 On Input
There are currently input elements (e.g. drop-down menus) where content or pages change automatically when the selection is changed without sufficient notice.

3.3.2 Labels or Instructions:
Some form elements do not fully include clear information or labels to identify the controls/input in a form.

4.1.2 Name, Role, Value:
Some interactive elements cannot be correctly identified or operated by assistive technologies.

4.1.3 Status Messages
Some status messages cannot yet be displayed by assistive technologies without receiving focus.

Preparation of this accessibility statement

Compliance with the requirements is based on a self-assessment carried out on 18.06.2025.

The declaration was last reviewed on 20.06.2025.

Feedback and contact information

If you encounter any accessibility issues on our website or would like to request information not currently accessible, in an accessible format, please contact us at the following address: accessibility@epay.de.

Responsible for the barrier-free accessibility and processing of messages received through the feedback mechanism is:

transact Elektronische Zahlungssysteme GmbH
Fraunhoferstr. 10
82152 Martinsried

Enforcement procedure

If you are still unable to find a satisfactory solution after contacting the above, you can refer the matter to the arbitration board in accordance with §34 BFSG in conjunction with §16 BGG. Further information on the arbitration procedure and how to submit a request can be found at: www.schlichtungsstelle-bgg.de.

You can reach the BGG arbitration board at:

Schlichtungsstelle nach dem Behindertengleichstellungsgesetz bei dem Beauftragten der Bundesregierung für die Belange von Menschen mit Behinderungen
[in English: Arbitration board according to the Disability Equality Act at the Federal Government Commissioner for the Matters relating to Persons with Disabilities]

Mauerstrasse 53
10117 Berlin

Telephone: +49 30 18527-2805
Fax: +49 30 18527-2901

E-mail: info@schlichtungsstelle-bgg.de
Internet: www.schlichtungsstelle-bgg.de